A system issue with the Windows applications System Information and Help and Support won't start. (The application processes are msinfo32.exe & helpctr.exe) The System Information was likely corrupted by an unexpected termination, malware, spyware, virus or the like. It can be recovered by reinstalling System Information and Help and Support services. Restore Help and Support and System Information by perform the following in command prompt: net stop helpsvc cd /d %windir%\pchealth\helpctr\binaries start /w helpsvc /svchost netsvcs /regserver /install start /w helpsvc /register System Information and Help and Support should run correctly now. Also see: Restoring Windows Original Files