The System Information was likely corrupted by an unexpected termination, malware, spyware, virus or the like. It can be recovered by reinstalling System Information and Help and Support services.
Restore Help and Support and System Information by perform the following in command prompt:
net stop helpsvc
cd /d %windir%\pchealth\helpctr\binaries
start /w helpsvc /svchost netsvcs /regserver /install
start /w helpsvc /register
System Information and Help and Support should run correctly now.
Also see: Restoring Windows Original Files
2 comments:
I've searched high and low for a fix to this problem and This Is It! If msinfo32.exe will not start from the run dialog do this. Thanks.
Glad that helped. It's ironic you have to search for help when the Windows help system itself fails.
-dave
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